We provide free consultation for all your integrated marketing campaigns. You can now let us work on the tedious jobs and let us handle your Whatsapp app campaigns, safe and sound!
One thing for sure, when you use Whatsapp Business for marketing, you gain a competitive edge over your rivals.
If you are an owner of a small business, reaching your customers can be very challenging. Because of this, you should be looking at highly-impactful tools which are cost-effective like Whatsapp. Apart from being cheaper than any other media, it has one of the largest user base in the world.
Using Whatsapp for CRM helps your business to save cost and time. In the past, emails were the de facto tool for all official communications.
TwoWayAI is your
digital engagement center for the entire customer journey.
Product Vouchers, Whatsapp Contest, Event Marketing, Product Recall Alerts, Festival Greetings, Stock Clearance, combined with links and QR codes, etc.
Personalized messages based on names or other criteria to strengthen your customer engagement.
Security – OTP or Two-Factor Authentication and User verification dispel risk of bogus accounts.
Send auto notifications or based on criteria or certain conditions. Payment reminder, membership updates, etc.
Whatsapp is now one of the most used advertising and
promotions medium. Unlike previous platforms like SMS or email, Whatsapp allows you to send long messages that include
multiple media like images and sound. And this is somewhat different with the likes of Facebook.
You can even send videos where it has been found that about 80% of Whatsapp users will open and view. With this app, you can reach a large group of recipients at a fraction of the cost of an SMS and gauge responses in terms of whether they have opened and read your message instantly or alternatively, you can allow your customers to send replies or feedback.
Using Whatsapp for Customer Relationship Management may sometimes sound very trivial but it is absolutely effective. When you are on Whatsapp, your customers become aware that you are using the latest tool which they can associate to.
This could be part of your multi-channel customer support strategy. They are connected to you in real time which means you can gauge responses.
Besides being able to send out broadcast messages to a large group of people, you can get answers instantly which can help you to improve your service or products.
On the other hand, you can use Whatsapp to connect with your
customers so that you can learn about what they like.
Our Whatsapp Business CRM has been built to be reliable and scalable for any amount of users. With us, you focus on your business while we give you the back-end to operate 24/7.
The WhatsApp Business is meant for your business to expand through WhatsApp.
Your WhatsApp Business account would have all the information of your business including logo, address, contact info and operation hours.
With WhatsApp Business, you use WhatsApp to communicate with your customers via an official WhatsApp Business Account.
You can connect with your customers on any platform in any device and any telco. Your customers can be on Android or iOS and WhatsApp Business will work all these.
All messages are real-time with read-receipts. You know the moment your message is read by your recipient. Your direct marketing efforts are now more accurate than ever.
All messages are encrypted between 2 points. You can converse privately. Not even our staffs are able to open your messages.
Our tools are user-friendly which means you get more work done in a shorter time with minimum learning of new tools.
Pay per conversation, not per message. You can send unlimited messages in a 24-hour window for each conversation(user-initiated message).